Privacy Policy

1. Introduction

At Fanforce Platforms Pty Ltd (ACN 645 409 696) ("us", "we", "our" or the "Company") we value your privacy and the importance of safeguarding your data. This Privacy Policy (the "Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data ("Personal Data") refers to any information that on its own, or in combination with other available information, can identify an individual.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the below regulations:

• Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial legislations
• the EU's General Data Protection Regulation (GDPR)
• Brazil's Data Protection Legislation (LGPD)
• California's Consumer Protection Act (CCPA) / California Privacy Rights Act (CPRA) and California Online Privacy Protection Act (CalOPPA)
• Colorado Privacy Act (CPA)
• Utah Consumer Privacy Act (UCPA)
• Connecticut Data Privacy Act (CTDPA)
• Virginia Consumer Data Protection Act (VCDPA)
• South Africa's Protection of Personal Information Act (POPIA)

Scope

This policy applies to the Fanforce Platforms Pty Ltd websites, domains, applications, services, and products.

This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party's own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

Processing Activities

This Policy applies when you interact with us by doing any of the following:

• Make use of our application and services as an authorised user
• Visit any of our websites that link to this Privacy Statement
• Receive any communication from us including newsletters, emails, calls, or texts

2. Personal Data We Collect

When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:

• Account Information such as your name, email address, and password
• Payment Information such as your billing address, phone number, credit card, debit card or other payment method
• Demographic Data including age, gender
• Financial Information including credit card numbers
• Purchase Information specifically if personalised or unique
• Location Data

When you use our products and/or features, we additionally collect:

• Feedback, such as customer support or product reviews
• Social Media Information
• Content, such as posts, comments, audio, or documents

How We Collect Your Personal Data

You may give us your information by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide when you:

• Create an account or purchase products on our website
• Use our products or services
• Create content through our products or services
• Express interest in our products or services
• Download software and/or our mobile application
• Subscribe to our newsletter
• Complete a voluntary market research survey
• Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service)
• Log in to our website via social media

3. Cookies

What are Cookies?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.

How we use cookies

• Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
• Preference. We use preference cookies to help us remember the way you like to use our service.
• Analytics. We collect analytics about the types of people who visit our site to improve our service and product.

So long as the cookie is not strictly necessary, you may opt in or out of cookie use at any time.

4. Retention and Deletion

We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymise it.

5. Merger or Acquisition

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

6. How We Keep Your Data Safe

We have appropriate organisational safeguards and security measures in place to protect your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

• The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.
• We require any third party who is contracted to process your Personal Data on our behalf to have security measures in place to protect your data and to treat such data in accordance with the law.
• In the unfortunate event of a Personal Data breach, we will notify you and any applicable regulator when we are legally required to do so.

7. Children's Privacy

We strictly do not knowingly collect Personal Data from children under the age of 18 years.

8. Your Rights for Your Personal Data

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

9. Changes

We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website. When using our services, you will be asked to review and accept our Privacy Policy.

10. Complaints

If you have a complaint about this Policy or any element of your personal information that we hold then please contact us at the address below. If you are not satisfied, then you have the right to lodge a complaint with the local data protection authority.

11. Contact Us

To request a copy of your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, write to us at: